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4-3 Troubleshooting

Do not attempt to use tools or other items to repair your printer in the event of problems, in case major damage

is caused.

4-3a PRINTING PROBLEMS

Nothing prints



Check the print driver



Check that the printer is selected as the default printer.



Check the printer’s power supply

Check that the power cable is correctly connected to the printer and to a working electrical socket.

Check that the printer is on and that the control button is lit.

Make sure you are using the power supply unit supplied with the printer.



Check the USB cable

Check that the USB cable is connecting the printer to your computer.



Check the ribbon





Check the cards

Check that there are cards in the card feeder.

Check that no cards are jammed in the printer.



Print a test card

See elsewhere in this section for the procedure to be followed.

Blank card ejected



Check the ribbon





The print head may be damaged

Print a test card.

If the test card does not print, contact an Evolis dealer for technical support or visit the website at

www.evolis.com.

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Evolis Tattoo Betriebsanweisung Seite 30