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Poor print quality
Small blemishes on the card
O The card surface may be dirty.
Check that your cards are perfectly clean.
Use new cards.
O Cleaning rollers or print head clogged.
Clean the cleaning rollers and print head.
Horizontal white lines
O
Check that the ribbon is correctly positioned in the printer.
Check that there are no wrinkles on the ribbon surface.
O Print head dirty or damaged.
Clean or replace the print head.
Blurred image
O
Check that the ribbon is correctly positioned in the printer.
O Poor ribbon synchronisation.
Open and close the printer cover to synchronise the ribbon.
O Dirty printer or cleaning rollers.
O Use of incompatible cards.
We recommend that you obtain your cards from an Evolis dealer.
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